Cancellation & Refund Policy
- By using this site the user has unconditionally accepted the terms and conditions of use as given here under and/or elsewhere in the site.
- We CANNOT commit any fix time for delivery. Cake deliveries will be made between 12 noon to 6 pm on the given date.
- We try our best to deliver these product on the delivery day. However, in unavoidable circumstancesor wrong pin code these products may reach before or after delivery date mentioned.
- The delivery will NOT be redirected / redelivered to any other address in any circumstance.
- The selected product will be delivered only in the city it is mentioned as “available” on this Site.
We will attempt delivery of the items ONCE. In case the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery will be possible. We will consider the order as “executed” in the following cases :
- Delivery not done due to wrong address / wrong pincode in case of courier products.
- Recipient not available.
- Premises locked.
- Wrong phone or Cell or Extension number/ not working / no reply or not connecting / reachable and delivery is not done.
- Recipient refused the products.
- Delivered the product at the Gate / Reception / Neighbour.
- The image displayed on the site are indicative in nature. Actual product may vary in appearance, shape or design as per the availability.
- We reserve the right to substitute the products with equal or higher value in case of non availability of the desired product.
- In case of floods / Heavy Rains / National Bandh we reserve the right to reschedule the delivery for another date.
- No change in instructions can be entertained after placing the order.
- Orders once placed cannot be cancelled.
- Proof of delivery will be provided in case of any dispute in delivery.
- Message should not included any special characters like ",$%@!# as our system does not support.
- Cake should be refrigerated and should be consumed within 1 hour.
- Product once consumed or accepted cannot be cancelled or refunded in any circumstance.