Our policy lasts 30
days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must
also be in the original packaging.
Several types of goods are exempt from being returned. Perishable
goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are
intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
* Gift cards
* Downloadable software products
health and personal care items
To complete your return, we require a receipt or proof of
Please do not send your purchase back to the manufacturer.
There are certain
situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of
* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been
* Any item not in its original condition, is damaged or missing parts for reasons not due to
* Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we
have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit
card or original method of payment, within a certain amount of days.
Late or missing refunds (if
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done
all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot
Exchanges (if applicable)
We only replace items if they are defective or
damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: , , , , - .
If the item was marked as a gift when
purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned
item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when
purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the
gift giver and he will find out about your return.
To return your product, you
should mail your product to: , , , , - .
You will be responsible for
paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a
refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the
time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over
$75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee
that we will receive your returned item.